Betred Privacy Policy – Your Data is Safe With Us

Betred believes that every member's privacy is a fundamental right. We are committed to providing Bangladeshi users with a safe, transparent, and trustworthy online betting environment. This Privacy Policy explains what data Betred collects, why it is collected, and how it is used.

Our Privacy Policy aligns with international data protection regulations. We follow the guidelines of the GDPR (General Data Protection Regulation) and applicable international privacy laws.

This Privacy Policy applies to Betred's website, mobile app, and all related services. By using Betred, you agree to this Privacy Policy.

Betred collects various types of information from two main sources — what you provide directly, and what is gathered automatically while you use the platform.

Information you provide directly:

• Full name, date of birth, and nationality.
• Email address and mobile number.
• Bank account or mobile banking details (bKash, Nagad, etc.).
• National ID or passport details (for KYC verification).
• Address and contact details.

Automatically Collected Information:

• IP address and device information.
• Browser type and operating system.
• Time spent on the platform and usage patterns.
• Betting history and transaction records.
• Information collected through cookies and tracking technologies.

Betred uses your information solely for the purposes listed below. We never use your data for anything beyond what is necessary or relevant.

If we intend to use your data for marketing purposes, your consent will be obtained beforehand. You may opt out of marketing communications at any time.

Betred never sells your personal data. However, in certain circumstances, information may be shared with trusted third parties:

• Payment Processor: bKash, Nagad, and other payment gateways receive only the information necessary to process a transaction.
• Identity Verification Service: Data may be shared with licensed verification providers to complete KYC.
• Legal Authorities: We are legally obligated to provide information in response to valid requests from courts or government authorities.
• Audit & Compliance: Relevant data may be shared in connection with audits by licensing authorities.

All third parties are bound by confidentiality agreements with us. They may only use the data received for its designated purpose and may not share it with anyone else.

Betred uses cookies on its website and app. Cookies are small text files stored on your device that help improve your browsing experience.

Types of cookies we use:

• Essential Cookies: Essential for maintaining login sessions and security. These cannot be disabled.
• Functionality Cookies: Remembers your preferences, such as language settings.
• Analytics Cookies: Used to understand usage patterns and improve our services.
• Marketing Cookies: Used only with your consent.

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain features.

Betred retains your data only for as long as necessary. Retention periods depend on the type of data and applicable legal requirements:

• Active Account Data: Retained for as long as your account remains active.
• Transaction Records: Retained for 5–7 years as required by legal obligations.
• KYC Documents: May be retained for up to 5 years after account closure.
• Customer Service Records: 2 years from the date of resolution.

If you request account closure, we delete any data not subject to legal retention requirements. This process is typically completed within 30 business days.

As a Betred member, you have important rights regarding your personal data. We are committed to upholding each of those rights.

To exercise these rights, support@betred.wsto email us. We will endeavour to respond within 30 business days.

Betred uses multiple layers of security to protect your data. Security isn't just a technical matter — it's part of our culture.

As Betred operates internationally, your data may be stored on servers across different countries. In such cases, we ensure that:

• Data transfers comply with international privacy laws.
• Adequate data protection measures are in place in the recipient country.
• All data is fully encrypted during transfer.
• All data processors are contractually bound to uphold data protection standards.

Betred strictly enforces an 18+ policy. We do not knowingly collect data from anyone under the age of 18. If a minor has created an account in error:

• The account will be closed as soon as this is identified.
• All collected data will be deleted immediately.
• Any pending transactions will be cancelled.

If you suspect a minor is using Betred, please contact us immediately support@betred.wsto let us know.

Betred may update this Privacy Policy as needed. For significant changes:

• You will be notified at least 15 days in advance to your registered email.
• A prominent notice will be displayed on the platform.
• The date and nature of any changes will be clearly stated.

For any questions or concerns about this Privacy Policy, please get in touch with us: